The security of your information is our top priority. This is why we use the latest security in our WordPress websites, optimise the site for content, speed and security and use only trusted plugins and partners. Our booking partners / booking system(s) handle and store your booking information. All are fully GDPR compliant. Our partners do not store your credit card information. It is securely transmitted to our payment processor Stripe or Trust My Travel via 168-bit encryption. Stripe & Trust My Travel are world leaders in secure online transactions. Click to find out more on Stripe or Trust My Travel.
All communication from your computer to our servers as well those of our partners are encrypted.
At Northern Secrets Ltd we take your data protection and privacy very seriously. We never pass your personal information to any 3rd party or organisation. The information we collect will only be used in accordance with the Data Protection Act 1998 and General Data Protection Regulation 2018. We collect personal information about you only to process your booking or subscribe you to our mailing list.
Should you book, we collect several pieces of information about you - your name, address, phone number, email address, booking preferences sometimes date of birth and/or dietary requirements. This information is stored by us. If you subscribe to our newsletter, we only collect your email address and full name.
Some of the information we collect about you could be considered sensitive. That is why it is never passed on to any parties outside of Northern Secrets Ltd, except where your tour is run by a travel partner when we will supply details of your booking to them.
Your email address is kept for contact purposes, allowing our staff to keep you up to date on any changes that may occur between you booking a tour and taking part. In addition we will send you one email for feedback shortly after your tour. If you have subscribed to our mailing list, we will use your email address to send you our newsletter. You can unsubscribe from the list at any time by clicking a link in a newsletter.