Responsible travel is part of our DNA. We care deeply about the places we travel to, and we work hard to ensure your visit has a positive effect.

Since the beginning, we’ve strived to work with local people and businesses within our destinations. Not only do we feel this gives you the best experience, it also brings benefits to local communities.

Climate change is arguably the world's biggest issue and we want to ensure that we are doing our part - our workforce offsets their carbon footprint and we plant trees on a regular basis as well as for every booking we receive. Therefore, you, our customers, can be part of our sustainable story.

Our philosophy here is simple: Make your mark, leave less of a footprint behind.

CLIMATE POSITIVE WORKFORCE

"The restoration of trees remains among the most effective strategies for climate change mitigation." Science Magazine

We are fully committed to reducing our carbon footprint in this world and ensuring we have a Climate Positive Workforce.

This means every Northern Secrets employee offsets their entire carbon footprint, including emissions from our homes, personal travel, holidays, food, hobbies and more.

PROTECTING OUR PLANET

We have partnered with Ecologi to support our earth & help in projects to lower our carbon footprint.

Deforestation amounts to the second-leading cause of climate change, after fossil fuel burning. Tropical forests are disappearing at an alarming rate - we would like to contribute to the reforestation of many parts of the world. The projects we support range from local reforesting near Glasgow, Scotland, through the rewilding of the Appalachians in the USA to Amazon rain forest projects in Peru.

At Northern Secrets, we plant hundreds of trees per year & for every booking we receive we plant additional trees in our forest.

eden project org logo@2x     The Global Goals     Offset Earth Logobranding    

CHAMPIONING LOCAL

We are committed to bringing you closer to fine food that is locally sourced, from local restaurants to quirky quality eateries, all personally tested & highly recommended...

Where possible, we only use regionally owned coach & chauffeured travel operators for our tours. The personal service from drivers is an important aspect of your journey with us and we generally know all drivers on who work on our tours.

Our tour guides are all trained & vetted by us personally to give you that perfect travel experience.

We believe it’s our responsibility to help you travel the right way. We do this through collaboration with the people we work closely with across our regions as well as with the passionate staff here at Northern Secrets.

EMBRACING TECHNOLOGY

The world is moving at an immense pace - we are changing the way we do things dramatically, making processes much easier for you, our customers. We are integrating technology into all stages of our product development, tour planning with you and on delivery of your trips.

Our philosophy to create easier processes, eliminate waste, make better use of time (probably the most important commodity out there) provides simpler steps for our guests when on their journey with us. This begins at contact via email or telephone, followed booking processes which are completely paperless & planning abilities which include virtual meetings, a mobile app* so you can follow progress in real-time as well as simpler collation of vouchers, tickets & booking information.

Finally, during your tour, you can use the mobile tour planner app* to access any information on your destination, chat with your personal travel concierge or show your virtual ticket to attractions or at events.

Technology is here to stay & as it further evolves, so will we taking you with us on that journey...

*for our Tailor-Made Private Journeys & Group Travel Organiser guests

OUR RESPONSIBILITY AT HOME

We love the regions we specialise in and therefore we feel it is our duty to protect these and ensure local people benefit. We work closely with our regional partners and ensure you receive the highest quality experience around.

Our responsibility for our planet continues in our office, where we adhere to the overall approach of reusing, recycling and reducing the usage of printed paper, packaging, water and electricity. We try and do things digitally where possible (but you can always request anything we send to you as a paper document). We are always looking at innovative ways to become more sustainable & green.

Paperless Travel - Responsible Tourism Responsible Travel

We are also officially a Paperless tour company. This means you can make your mark but leave less of a footprint behind on your travels.