Since our origins in 2008 our philosophy has not changed – our mission has always been putting you, our customer, first. Our whole aim is to create the perfect experience for you and your fellow travellers, clients, friends, family or colleagues. Our service is completely bespoke and customisable to your requirements, tastes and budget.
We thought it best for Alex, the managing director and founder of Northern Secrets Ltd, to tell you a little about the company background in his own words. Before that though, why not enjoy a small selection of what makes our region so special and why we do what we do:
Our Company Background
The idea for Northern Secrets came way back in 1999 whilst still at school in Germany. I always knew that running a successful company and bringing visitors to Northern England was my clear ambition. After working in marketing in Aachen (Germany) and a visit to university studying Tourism, Urban Regeneration and Business Management in Newcastle upon Tyne (England), I felt ready for the potentially biggest challenge so far: setting up a business (from scratch)…
Looking at our company background, Northern Secrets was born in 2008 with a simple idea: create memorable vacations, tours and city breaks for you, our clients, to Northern Britain, the country's hidden gem and a completely underestimated part of the world! Therefore it is our mission to putting you at the heart of everything.
Our team of dedicated travel consultants have an abundance of destination knowledge to share. We also only use personally certified tourist guides who understand & share the importance of excellent customer service, flexibility and passion to look after all of your needs throughout your visit making them more a travel companion.
I truly love the work we do - there is nothing more rewarding than sharing our passion, experiences and knowledge to create that inspiring trip for you. Enjoy intimate small group tours, relaxed vacations by coach or indulge in the luxury of a fully customised tour. The choice if yours. You can be as involved as you like in the planning process or simply leave everything to us - giving you ultimate peace of mind.
I am proud of the fact that we can offer such a flexible and personalised service. This is the foundation Northern Secrets Ltd is based on and shall always remain...
Alexander Jacobs, Founder & Managing Director at Northern Secrets Ltd
Today, Northern Secrets Ltd remains independently owned by Alex who, alongside a small dedicated team, continues to work in the daily operations and customer-facing side of the company.
We use our local contacts here in the UK and combine our passion and knowledge for the regions we love to create a memorable experience for you, our guests.
You will also have that personal touch and feel about anything you do & require with Northern Secrets.
We are proud to be a completely independent tour operator and as such we work with a range of travel, tour and accommodation providers to suit your requirements and wishes.
Our philosophy? Do the very best to provide outstanding vacations. It is all about creating authentic experiences that light you up.
It is a great honour for us to have recently been awarded on multriple platforms and levels - a special thanks goes out to our hard working team!
Additionally, we have completed Visit Britain’s BRITAgent program and regularly build up the knowledge of staff & travel partners with Continued Professional Development programs.
Our team of local experts continues to travel Britain extensively to enable us to give the best possible advice for your travels ahead.